Sergio Paulo

With over 4 years of experience in the technology, payment processing, real estate, and loyalty sectors, with a focus on data science, machine learning, and generative AI.

I participated in the development of an AIOps platform to predict hardware capacity failures through predictive models, optimizing operations and enhancing user satisfaction.

I applied exploratory and predictive analysis to monitor and optimize the performance of card machines, identifying patterns that impacted costs and NPS.

I worked with data modeling to generate strategic insights, using Python for exploratory analysis, data transformation, and the development of machine learning PoCs with GCP and AWS.

I was involved in the implementation of generative AI with GPT on the Azure OpenAI Service platform, applying large language models (LLMs) to optimize internal processes and automate feedback analysis, accelerating the extraction of strategic insights.

Skills: Python, TensorFlow, PyTorch, SQL, Power BI, LLM, Tableau, Grafana, Docker, Apache Airflow, Git, GitLab, BigQuery, Snowflake, Looker, Scrum, AWS, Azure, GCP and Gen AI.